Overview

We want you to be happy with every purchase from OSEA'S Trading & Transportation. This policy explains how returns, exchanges and refunds work.

Return Window

You may request a return or exchange within [Return period to be confirmed] of delivery or collection.

Conditions

• Tyres must be unused, unfitted and in their original condition.
• Batteries must be unused and undamaged.
• Rims must be unfitted and free from scratches or damage.
• Proof of purchase is required.

Faulty Items

If an item arrives damaged or develops a fault, contact us as soon as possible with your order number and photos. Faulty items are handled under our warranty: [Warranty terms to be confirmed].

Refunds

Approved refunds are paid back by the original payment method, such as Mobile Money or bank transfer, within [Refund timeframe to be confirmed].